In a climate where cybercrime is rising board members who are mission-driven face many challenges in achieving their goals. Effective communication and a strong relationship between board members are therefore essential to ensure the long-term success of an organisation.
Board secretaries, general attorneys and chief information security officials (CISOs) who are under increasing pressure to improve communication with board members due to the increased security focus as well as regulatory demands, must improve their communication. Despite their best efforts, many governance experts struggle to keep communication between board members safe and organized. Therefore, it’s not uncommon for sensitive internal governance communications to be sent through insecure communication channels — such as personal email — which puts organizations at risk of security breaches and regulatory penalties.
It is essential that CISOs take steps to implement board-management solutions that permit private and group communication as well as collaboration. This includes implementing software for board portals that is mobile-friendly and easy to use. Video conferencing tools are necessary to ensure reliable and secure virtual meetings. Instant messaging platforms and collaboration tools for documents are also crucial to facilitate efficient and collaborative interactions among board members.
CISOs are also required to present their reports in a professional way to the board to communicate the importance of cybersecurity to the bottom line. For instance, instead saying that there is a high risk of a cyber breach or data breach, state that it could cost the company X dollars. This helps place the issue in a context and leads to a more productive discussion on how to proceed.
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